We are continuing to work on a fix for this issue.
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Current status and actions being taken: Upon further review, we've identified issues with secondary caching and are currently working on a configuration fix. In parallel, we're continuing to investigate and assess several solutions to restore services.We'll provide another update in 60 minutes.
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Twilio customers may be experiencing voice call failures between a subset of Twilio Colombia Phone Numbers and network subscribers on multiple networks in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Voice Call Failures between a Subset of Twilio Colombia Phone Numbers and Multiple Networks in Colombia
Twilio
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