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The fix is still in progress and being deployed. We will provide an update upon resolution.
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Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Sender IDs to SmartFren network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)
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Twilio
SMS Delivery Delays and Failures From a Subset of Twilio Sender IDs to SmartFren Indonesia
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