Update - We are still experiencing SMS delivery receipt delays when sending messages to Uintah Basin Electronics Telecommunications in the United States for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Nov 18, 2025 - 21:50 PST
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We are aware of an issue affecting conversations and reviews from November 12th onward, which were not appearing in the Zendesk QA environment. Ticket Imports have been re-enabled, and we are closely monitoring the backlog processing to ensure full recovery. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
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Update - We are continuing to investigate a subset of users experiencing delay and issue with joining Zoom Meetings, Rooms, Webinars, Live Streaming. We are currently investigating and will provide updates as we have them. Nov 18, 2025 - 20:42 PST
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SMS Delivery Receipt Delays to Uintah Basin Electronics Telecommunications in United States for a Subset of Short Codes
Twilio
Some conversations and reviews from Nov. 12, 2025 onwards are unavailable in Zendesk QA
Zendesk
A subset of users are experiencing delay and issue with joining Zoom Meetings, Rooms, Webinars, Live Streaming.
Zoom
StatusGator